Special Offers for You
Yes. Emre Optik is an authorized retailer, and all sunglasses on our site are genuine products.
Orders are handed to the courier within 1–2 business days. Delivery within Turkey usually takes 1–3 business days depending on your city.
You can track your order under "My Account" > "My Orders". The courier will notify you when your order is out for delivery.
Shipping is free on orders of 1000 TL and above.
Orders are shipped with Yurtiçi Kargo.
Yurtiçi Kargo delivers to every location in Turkey.
All shipments are delivered to the address and the named recipient. If the recipient is not available, the parcel may be handed to a relative after an ID check. Parcels cannot be collected from the courier branch.
Yes. You can choose cash on delivery (cash or credit card). As stated in the payment options, the courier's service fee of 300.00 TL is added to the order total.
Yes. You can pay in installments with a credit card. The available installment options are shown in the "Payment Options" tab on each product page.
Yes. You can add as many products from different brands as you like before placing your order.
You can cancel your order by messaging us via WhatsApp or the contact page, or by calling our call center at 444 0 541. Refunds for cancelled orders are made within 7 business days at the latest.
You can return a product within 14 days of delivery. The product must be unused, with its protective seal intact and its packaging undamaged, and must be returned with all accessories, the original case, the invoice and the warranty card. Products that arrive with the seal removed, or used, worn or damaged, will be sent back to you and no refund will be issued.
Please send your return to our head office: Yeni Mah. Atatürk Bulvarı No:88/A, 09270 Didim / Aydın, Turkey Phone: 444 0 541
Once your return reaches our warehouse and has been checked, the refund is submitted to your bank within 7 business days at the latest and you will be notified. The time it takes to appear on your account or card depends on your bank.
If you paid in installments, the full amount is refunded to your credit card, but your bank reflects the refund on your card in installments.
Click "Sign In" at the top right of the page, choose "Sign Up", fill in the registration form and click "Sign Up". Membership is completely free.
Click the "Forgot Password" link on the sign-in page and enter the e-mail address registered to your account. A link to set a new password will be sent to that address.
First try a different browser (for example Google Chrome). If the problem continues, clear your browser history and cache and try again. If the error persists, contact us via WhatsApp, the contact page or our call center at 444 0 541.
We have stores in Didim (Atatürk Boulevard and Cumhuriyet Street) and in Bodrum at Milta Bodrum Marina. See our Stores page for addresses and contact details.
